Restaurant & Café Management

Introduction

Gain the specialist skills you need to have an exciting career in hospitality. You can enrol for the whole course, or module by module.

Module 1: Setting Up
Basic costing of setting up cafe, bar or restaurant and menu costing.

Module 2: Operations Management
Covers the principles of small business management. You will learn about practical operational procedures as well as set-ups, point of sale software and equipment.

Module 3: Accounting, Inventory & Software
The computing component demonstrates how to use Microsoft Excel to create templates and spreadsheets for a host of applications including budgets, ordering, cash flows and profits and loss statements. The accounting component demontrates how to identify business costs and adjust prices accordingly to make a profit.

Module 4: Customer Service, Staffing & Team Leading
You will learn about customer service expectations, how to take orders, deal with complaints. We will also cover staffing- interviewing, hiring and training. The group will analyse how organisations build teams for assembling a front of house staff.

Module 5: WSET Level 1 Foundation Award in Wines & Spirits
This qualification provides a straightforward introduction to wine. You will learn how to taste and evaluate wines and the principles that underscore food and wine matching. You will learn basic product knowledge and skills for the storage and service of wines. We cover the main wine grape varieties, wine styles and food and wine matching basics.

Module 6: Coffee & Barista training
The course will cover basic espresso understanding, the machine and its components, dosing, tamping, extracting and basic maintenance as well as texturing to be able to prepare difference espresso based beverages. You will learn about the origins of coffee, the different coffee varieties and the terminology used in the coffee industry.

Module 7: Marketing & Advertising
Learn about marketing concepts, social media and branding strategies to ensure your hospitality business success.

Module 8: Food Safety & Licence Controller Qualification (LCQ)
This module will cover the requirements for you to obtain the Food Safety and Licence Controller qualifications in order for you to apply for your General Manager’s Certificate. (To earn these qualifications you must return Saturday 19 October for assessments)

Module 9: Business Plan & Mentoring