NZ Diploma in Hospitality & Tourism Management, Level 6

Gain professional knowledge and business management skills to work in roles across a range of tourism & hospitality businesses.

PROSPECTUS

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Introduction

Hospitality & Tourism offer exciting & challenging career opportunities.

In this course, we look at strategies to ensure excellence in customer service standards. Leadership management skills and mentoring tools to train junior staff.

Building Relationships

This course explores communication strategies to facilitate staff relationships and enhance workplace culture.

Modules

Module 1

Wine Service

In the wine and beverages module, you complete the WSET Award in Wine, Level 2 and explore the wines of the world.
The advanced customer service module teaches you to have more confidence with technical and presentation skills – silver service, gueridon and mixology.

Module 2

Event Planning

You will gain first-hand experience planning, organizing and supervising events for NZSFW. You will study in detail, how to plan and deliver a special event including developing run-sheets, costing of menus, setting sales, and production targets, and participating as part of the organizational team.

Module 3

Management Accounting

Understanding and interpreting financial performance and profitability is key to business success. This course consists of a number of hands-on workshops to explain and practice management accounting, interpretation of financial ratios, product pricing, yield and productivity analysis. The payroll module provides detailed knowledge of roster applications and payroll systems

Module 4

Innovation in Management

Hospitality and tourism is fast-paced, dynamic and requires businesses to act quickly with clear communication strategies when implementing change. This course looks at contemporary issues around business innovation and entrepreneurship. Through a series of case studies we consider strategies in response to changes.

Module 5

Future Business Strategies

New product development and improvement processes are some of the strategies that enable a business to look forward to future developments and opportunities. In this course, we will look at hospitality & tourism marketing plans and product development.

Career Opportunities

Graduates will be suitable for junior management roles across a range of hospitality & tourism businesses including kitchens, restaurants, bars, cafes, accommodation, catering, hotels & event management.

PATHWAYS TO FURTHER STUDY

Graduates can return to NZSFW to gain culinary skills by completing the Certificate in Cookery Level 4 or progress to a Bachelor’s Degree within a NZ University.

Page Updated: 21 Nov 2023

Course Requirements

NCEA Level 2 or equivalent
Aged 18 or over
Attend an interview in person or online
Completed Certificate in Food & Beverage Level 4 or equivalent and completed 8 - 10 weeks relevent work experience in a restaurant or hotel.
Laptop with 5 hours battery life