Café Attendant

Knowledge and practical skills for employment in cafés and restaurants. Unit standard: 28145 level 2, credits 2

Introduction

Our Cafe Attendant course will help you discover how cafés and restaurants work. You will learn how to set up, take orders and develop exceptional customer service skills.

These skills can help you find a part time job in a cafe.

Cafe Service

The course will cover the following -

The presentation is Ideal for Hospitality Service People. We will teach you how to groom and present yourself.
The casual dining customer procedure
Identify customer's needs according to their culture & background.
Exceptional customer service skills
Dealing with customer complaints

A certificate of attendance will be awarded at the completion of this course.

UNIT STANDARD: 28145 LEVEL 2, CREDITS 2

School Holiday Cancelation Policy

This school holiday programme has a different refund and cancelation policy compared to our other short courses. This is because the programmes are designed to be booked through your high school careers department and there are additional NZQA registration requirements.

NOTICE PERIOD	REFUND	TRANSFER
5 working days before the New Zealand School Term ends.	Full refund *	Transfer Available +
Within the last week of the New Zealand School Term or during the School Holiday period.	No refund	No Transfer Available
Late to class by more than 10 minutes. Students who miss the first day cannot attend the subsequent days.	No refund	No Transfer Available

* No refunds are available on registrations that have previously been transfered.
+ Registrations may be transfered a maximum of two times only.

OTHER SECONDARY SCHOOL COURSES

Page Updated: 15 Mar 2022

7 months ago

A great practical experience The instructor was very patient and gave us helpful tips on how to better serve customers… Rebekah

1 year ago

It was good! The course was very informative despite the short amount of time. The scenarios and explan… Adrianna

Qualifications Gained

NZQA Unit standard 28145, Level 2, Credits 2

Course Requirements

Aged 16 or over

Session Dates

Wed, Thurs, Fri at 9:00 am - 12:30 pm

Enrolment

Click on the date above and this will redirect you to the enrolment form, where you can pay online. For STAR Funding, please book through your School's Careers Department.

Registration Deadline

Registrations close 7 days before the course starts. Late registrations may be available, please enrol and contact us regarding any late registrations.